Skip to main content
From sign-up to a working agent on your website.
1

Sign up

Go to agntlabs.ai/signup. The Free plan gives you 100 messages a month and one agent — no card required.
2

Create an agent

Open Your Agents and click Create Agent. You get a draft immediately, with the test chat on the left and its configuration on the right.
You can only have one unfinished draft at a time. Creating a second replaces the first, and AgntLabs warns you before it does.
3

Fill in Identity

Open the Identity section and set:
  • Name — what you call it in the dashboard
  • Business name — the name it uses for your business
  • Role — a job title, like “Appointment booker”
  • Goal — what a good conversation achieves
Press Save.
4

Add knowledge

Open Knowledge base and add sources. Four kinds, mix as you like:
  • Files — PDF, Word or plain text, up to 4 MB each
  • Text — paste a policy, an FAQ, a page of notes
  • Websites — add a URL and the pages get read for you
  • Q&A — a question customers actually ask, with the answer you want given
Start with your FAQ or help centre. That is usually the fastest route to a useful agent.
5

Publish

Press Publish in the Knowledge base panel.This is the step that matters. A source that has been added but not published has no vectors behind it — your agent cannot answer from it yet. Publishing reads each source, splits it into chunks, embeds them, and turns your draft into a live agent.
6

Test it

Use the chat pane on the left of the same page. Ask what your customers would ask.Try an off-topic question too — your agent should decline politely rather than invent something.
7

Customize (optional)

Customize sets the tone, welcome message, colour, logo and where the chat button sits. See Customizing your agent.
8

Deploy

Go to Deploy, pick your platform and copy the snippet. For a plain website, paste it before the closing </body> tag:
Copy the snippet from the Deploy page rather than this example — it carries your real agent ID and the current widget version.

​
What next

  • Add actions so your agent can raise tickets, book appointments or track orders
  • Watch Conversations to read real transcripts
  • Check Analytics for the questions your agent could not answer