Skip to main content
Four plans. Start free, upgrade when you hit something.

​
Comparison

Annual billing is available at a discount — see agntlabs.ai/pricing.

​
What the limits actually mean

Counted across your whole account, not per agent. Resets on the first of each month.A message is a customer message your agent responds to.
The total across every agent in your account — not per agent, and not a per-file cap.Every plan has a separate hard limit of 4 MB per file, which cannot be raised. See Knowledge base.
Published agents only. An unfinished draft does not count, so you can always build the next one before deciding.
How many actions can be enabled at once, per agent. Switching one off frees the slot.
Including you. Pro’s 3 seats means you plus two colleagues. See Team members.
How long conversations and analytics are kept. Export anything you need beyond it from Conversations.

​
Hitting your message limit

  • New customer messages get a polite fallback saying the agent is temporarily unavailable
  • Your agents, knowledge and configuration are untouched
  • It resets at the start of your next billing month
Your usage meter is on Account → Billing & plans, alongside your storage meter. Check it before you are close.

​
The Account page

Click your name at the bottom of the sidebar. Three tabs:

​
Profile

Your full name and email address.

​
Billing & plans

  • Messages this month — used against your plan’s limit
  • Storage — used across every agent
  • All four plans, with upgrade buttons
  • Manage billing — payment method, invoices and cancellation

​
Settings

  • Weekly summary email — a digest of your agents’ activity, on or off
  • Delete account — permanent

​
Upgrading

1

Open Account → Billing & plans

2

Pick a plan and click Upgrade

3

Complete checkout

Payments are handled by Lemon Squeezy.
4

Your new limits apply straight away

​
Managing or cancelling

Manage billing opens the Lemon Squeezy customer portal, where you can update your card, download invoices and cancel.
The portal link expires after 24 hours. If you bookmarked it or left the tab open overnight, it will not work. Go back to Account → Billing & plans and click Manage billing again for a fresh one.
Cancelling leaves you access until the end of the period you have paid for, then moves you to Free.

​
Refunds

If a payment is refunded, access is revoked and the subscription cancelled automatically. Your data stays under Free plan limits.

​
Deleting your account

Account → Settings → Delete account. This submits a deletion request rather than wiping everything on the spot. The button then reads Requested, showing the date, and you get an email when it is done. Once complete it is permanent — agents, knowledge, conversations and analytics all go.
Deleting your account does not cancel an active subscription on its own. Cancel from Billing & plans first if you want billing to stop immediately.

​
Which plan

Free

Trying it out. 100 messages, one agent, one action — enough to see whether it answers your questions well.

Starter

A small business with steady support volume. Your own colour and logo, Slack, and the Performance analytics that tell you what to fix.

Pro

Two agents, a team of three, 90-day history, and no “Powered by” line.

Elite

Highest volume, three agents, six seats, all eight actions and 180-day retention.