> ## Documentation Index
> Fetch the complete documentation index at: https://docs.agntlabs.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Channels

> Connect your agent to Slack. WhatsApp is coming.

**Channels** connects an agent to the places your customers already are, beyond your website.

<Note>
  Channels are available on **paid plans**. On Free, the page shows what is available but connecting requires an upgrade.
</Note>

Pick the agent you are connecting from the selector at the top — connections are per agent, not per account.

## Slack

<Card title="Slack" icon="slack">
  Your agent answers questions inside your Slack workspace.
</Card>

### Connecting

<Steps>
  <Step title="Choose the agent">
    Select it at the top of the Channels page.
  </Step>

  <Step title="Click Connect Slack">
    You are sent to Slack to authorise the app.
  </Step>

  <Step title="Pick the workspace">
    Approve the permissions Slack lists.
  </Step>

  <Step title="You land back on Channels">
    The card shows **Connected** and your workspace name.
  </Step>
</Steps>

<Warning>
  **One agent per Slack workspace.** Connecting a second agent to a workspace that already has one *replaces* it. AgntLabs says so on the card before you connect.
</Warning>

### Disconnecting

**Disconnect** on the Slack card. Your agent and its knowledge are untouched — only the Slack link goes.

### Where Slack conversations appear

In [Conversations](/dashboard/conversations), like any other conversation, with the Channel column showing Slack. Analytics counts them too.

## WhatsApp

<Card title="WhatsApp" icon="whatsapp">
  Answer customer questions directly on WhatsApp Business. **Coming soon.**
</Card>

The integration is built, but self-serve onboarding is not open yet — connecting a WhatsApp Business number requires approval steps AgntLabs cannot yet automate. The card stays disabled until it can.

<Note>Need WhatsApp before it opens up? Get in touch — connections can be set up manually.</Note>

## How many channels

| Plan    | Channel integrations |
| ------- | -------------------- |
| Free    | Not available        |
| Starter | 5                    |
| Pro     | 5                    |
| Elite   | 5                    |

## Your website

Your website is not on this page — it is on [Deploy](/agent/testing-and-deploying), because it works differently. Channels connects to someone else's platform; Deploy gives you a snippet to paste into your own.