> ## Documentation Index
> Fetch the complete documentation index at: https://docs.agntlabs.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Customizing Your Agent

> Configure your agent's appearance, welcome message, tone, and branding.

# Customizing Your Agent

After creating your agent and adding sources, you can customize how it looks and communicates with your customers.

## Welcome Message

The welcome message is the first thing customers see when they open the chat widget. Use it to set expectations and guide the conversation.

**Example:** "Hi! I'm the support assistant for Acme Co. Ask me anything about our products, shipping, or returns."

<Tip>Keep your welcome message short and specific. Tell customers what topics your agent can help with so they ask the right questions.</Tip>

## Theme

Choose a visual theme for your chat widget:

* **Light** — Clean white background, ideal for light-colored websites
* **Dark** — Dark background, good for sites with darker color schemes
* **Brand** — Uses your brand colors for a fully integrated look

## Agent Name and Logo

Give your agent a custom name and upload a logo that appears in the chat widget header. This helps your agent feel like a natural part of your brand.

<Note>Custom agent name and logo are available on **Pro** and **Elite** plans.</Note>

## Tone Settings

Adjust how your agent communicates:

* **Professional** — Formal, business-appropriate language
* **Friendly** — Conversational and approachable
* **Concise** — Short, direct answers

Choose the tone that matches your brand voice and customer expectations.

## Plan-Based Customization Limits

Some customization options depend on your plan:

| Feature            | Free | Standard | Pro | Elite |
| ------------------ | ---- | -------- | --- | ----- |
| Welcome Message    | Yes  | Yes      | Yes | Yes   |
| Theme Selection    | Yes  | Yes      | Yes | Yes   |
| Custom Name & Logo | No   | No       | Yes | Yes   |
| Agents             | 1    | 1        | 2   | 3     |
| Team Members       | 1    | 1        | 3   | 6     |

For a full comparison of all plan features, see [Plans & Billing](/billing/plans).